Shipping & Delivery

We wish for our customers to be well informed on the shipping policies of the store. Please read through the policies outlined in this page carefully. By purchasing from us, you are acknowledging and agreeing to the terms of our company. We thank you for your patience and understanding.

How much does shipping cost?

Peninsular Malaysia (West Malaysia): RM8 flat rate

Sabah, Sarawak & Labuan (East Malaysia):

*Will be based on total parcel weight until further notice

0.1-1.0 KG: RM15
1.01-1.5 KG: RM25
1.51-2.0 KG: RM30
2.01-2.5 KG: RM40
2.51-3.0 KG: RM45

 
Do you ship internationally?

No, we only ship nationwide in Malaysia.


How long does delivery take?

Peninsular Malaysia:  3 - 4 business days.
East Malaysia:  4 - 5 business days.

Processing time: most items will ship within 2 business days, but could take up to 3 days due to the high volume of orders we receive! Orders placed after Friday 6pm EST will be processed the following Monday.

Please double check all personal and postage details (phone number, correct email, door number, etc ...) when completing your order. We do not take responsibility for stolen or missing packages.

 
Can I track my order?

Absolutely! We include tracking information for every order. For every successful order on our website customers will receive automatic notification via email and SMS, in which customers will receive a tracking number with the shipping notification, or you can track your order through this link: https://track.pos.com.my/postal-services/quick-access/?track-trace using the given tracking number.

Please note that tracking information may not be available for a few days, so don't worry if you don't see anything right away! We recommend waiting 3-5 days before checking. If you do not see anything after 5 days please contact us.